GO! Open Tainan 1999 APP!

RDEC, as a policy advisor, is a commission that coordinates the bureaus and departments within the Tainan City Government. We are in charge of policy planning, research and development, supervision and evaluation, citizen services, and information flow control. What we do is integrating the goal of city works, planning the city layout and acting as the coordinator between the bureaus and departments.


Updated 1999, a Free Internet Phone.

Posted Date:2015/05/08

Last Modified:2015/11/26 14:20

Published date: May 8, 2015

To strengthen 1999 hotline’s quality, the Tainan City Government updated the system in

April, 2014. We rebuilt the website, and provide the Webcall service and Q&A searching

service. Citizens can call to this hotline for free.

This year, the updated version of 1999 not only improves the connecting quality but also

increases the efficiency. The new website is designed in a warm and energetic style. It

introduces how we provide the service, the service content and the process. Besides, It also

offers the internet call, Q&A and cases searching.

RDEC, Tainan City Government, indicated that the average calls per month had

increased from 9 thousand in 2011 to around 12 thousand in 2014. With the calls rising

annually, the city government will plan to provide more convenient and efficient services.

The web address of 1999: http://1999.tainan.gov.tw. If you want to search the activities,

travel information, welfares or problems of the appearance of the Tainan City, please call 1999

by phone, cellphone or free internet phone. This hotline is a 24/7 service.

© 2011 Research, Development and Evaluation Commission, Tainan City Government
Yonghua Civic Center 70801 No. 6 Yonghua Road, Sec. 2, Anping District, Tainan City|TEL : 06-2991111|rdec@mail.tainan.gov.tw|24-hour Citizen Service Hotline: 1999, 06-6326303|
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